Home Page

Wellbeing and COVID Advice.

School COVID Telephone Number

Please note that we now have a school COVID-19 phone number 07880 502476. Please contact us on this number at the weekends or during school holidays, if your child has been tested positive so that we can react quickly and contact parents and staff in the appropriate class bubbles.


Useful Web Sites

During the Coronavirus pandemic, it is important to look after our mental health especially as the measures in place to keep us safe may limit our usual actions to respond to stress.  We have therefore listed the following web links which you may find useful:-


Educational Psychology Services - Advice for parents and carers leaflet.


Kent and Medway CCG Mental Health Needs-



Fegans Parenting in a Pandemic -




Kent County Council 24 Hour Helpline -


Symptom-free COVID-19 testing - https://kcc.healthit.org.uk/covbook/home


West Kent Mind - https://westkentmind.org.uk/


Jigsaw South East Bereavement Charity Helpline - https://www.jigsawsoutheast.org.uk/


Coronavirus - a Book for Children



Kent Resilience Hub



Child Bereavement Organisation



Kent County Council and NHS

KCC work in conjunction with the NHS to produce mental health information for families.  The latest booklet is called "How are you feeling? It offers a range of services to help you look after your mental health and wellbeing of children, young people and adults.



The NSPCC have a new helpline for both children and adults who have experienced sexual abuse in schools with support and advice, including onward action such as contacting the police if they wish to. The helpline will also provide support to parents and professionals. Anyone who gets in touch through this dedicated helpline will also be signposted to other relevant support services available, including Childline, which provides ongoing support and counselling to children and young people.


Operation Encompass

As a school we take part in Operation Encompass, a jointly run operation between Kent Police and ourselves. Operation Encompass has been set up to help schools to provide support to children who have been present, exposed to or involved in any domestic abuse incident. We know that children can be significantly physically or emotionally harmed when they witness or are involved, directly or indirectly, with any domestic abuse incident, and unfortunately, Covid has led to a sizeable increase in domestic abuse being reported throughout the U.K. At Riverhead we have two designated safeguarding officers, Ms. Bradley and Mrs Bligh who have been trained to use the information shared, in confidence, whilst ensuring that the school is able to make provision for the right support to be available for any child and their family. If you feel that you need to speak to either of them about any issues which effect your child, please contact the school in the strictest confidence


West Kent Mind

Don't forget that West Kent Mind are running several Zoom workshops to help support anyone with mental health issues. The courses cover a range of mental health topics and will give you practical skills, confidence and knowledge to support your own mental health and others.  View the full programme by visiting their web site https://westkentmind.org.uk/


Kent Adult Education

Kent Adult Education are offering free virtual family learning for parents and and children. Courses include managing children's behaviour, cooking on budget, family story writing, understanding your teenager and first aid for families . For more information or to book a place on the courses please contact the Business Support Team at businesssupportteam@kent.gov.uk or by calling 03000 415888.


Kent Resilience Hub

Kent Resilience Hub have uploaded new digital versions of crisis support cards. The cards, which have clickable links to both local and national resources, and are suitable for pupil, parents and carer.


NHS Test and Trace

NHS Test and Trace have asked us to share some information with parents to make sure we can continue to give children and young people the best education in the safest way possible. We all have a duty to make sure that the right people have access to get tested at the right time. Every time a test is used inappropriately, a person with COVID-19 symptoms may miss out on getting tested. Therefore, you should only book a test if your child has any of the following three coronavirus symptoms:-

A high temperature - any new temperature where your child feels hot to touch on their chest or back (you do not need to measure the temperature).

A new continuous cough - coughing a lot more than an hour, or three or more coughing episodes in 24 hours.

A loss of, or change in, sense of smell or taste - a noticeable loss of smell or taste or things smell and test different to normal.

Your child does not need a test if they have a runny nose, are sneezing or feeling unwell but do not have a temperature, cough or loss of, or change in, sense of smell or taste because these are not normally symptoms of coronavirus.

If you are unsure about whether to get a test, please check the official list of symptoms on the NHS website, which is reviewed regularly: www.nhs.uk/conditions/coronavirus-covid-19/symptoms/.


Households with children are now eligible to get rapid lateral flow tests and the government are recommending parents have twice weekly testing. As one in three people with coronavirus do not have symptoms but can still pass it onto others, regular testing of people without symptoms is important to help stop the virus spreading and save lives. Please click on the following link to order your tests, https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests.


COVID Information - The ZOE COVID App.

Tim Spector, Professor of Genetic Epidemiology at King's College London, comments: 


“Getting children back to school and keeping them in school is a priority, so it is essential that we understand how COVID-19 affects children and highlight the potential differences. Knowing that children present  less often with respiratory symptoms and are more likely to be suffering from headaches, fatigue and skin rashes, will help parents make the right decisions to keep them at home until they feel better. This is a stressful time for all and if as many parents log for their children as possible we will have a much clearer picture of COVID within local schools across the UK allowing us to keep schools open and children learning!”


The COVID Symptom Study App was developed and is managed by health science company ZOE. Research using data from the app is being undertaken by academics at King's College London. The findings are based on the data from 198 children with positive tests and roughly 15,800 negative tests, making it currently one of the largest studies of COVID positive children in the UK. 


The COVID Symptom Study app allows parents to log the health of their children with its multiple profile setting. Currently the app has nearly 250,000 children on the app, but in order to help increase the accuracy of hotspot detection and help to further research the symptoms in children, more children are urgently needed. The app is available to download from the Apple App Store and Google Play Store.


Kent Domestic Abuse Services

During this COVID pandemic, limited contact with the outside world may make you or someone you know feel unsafe but the Kent Domestic Abuse Services team are there to help 24/7, in the same way as they always do. In an emergency dial 999 and you can also speak to www.kent.police.uk on line. The following agencies are also offering support:

National Domestic Abuse Helpline - 0808 2000 247

Kent and Medway Domestic Abuse Helpline - www.domesticabuseservices.org.uk/

Victim Support - 0808 16 89 111 www.victimsupport.org.uk

Broken Rainbow - www.brokenrainbow.org.uk

Childline- 0800 1111


The Children's Centre

The Children's Centre have organised a timetable of their virtual services for children of all ages. These include story sacks, little scientists, rhyme time and time to talk. For full details please visit their web site.


The Department of Education


The Prime Minister announced that Step 4 of the road map would go ahead on the 19th July.  For full information please read the letter sent to all schools and childcare settings.


The Department of Education have asked schools to pass on information about self-generated child sexual abuse imagery. This is a growing problem, particularly targeting girls as young as seven, so please do take a few minutes to read the following.

Internet Watch Foundation campaign launched to raise awareness of “self-generated” child sexual abuse material

In the last year, “self-generated” child sexual abuse imagery has increased by 77% and is a third of all child sexual abuse material identified and removed from the internet. These included images of girls aged 11 to 13 whose abuse had been recorded via a webcam in a domestic setting.

To help prevent the creation of this type of abusive imagery, a campaign has been launched by the Internet Watch Foundation (IWF) backed by the Home Office and Microsoft. It aims to help raise awareness of this type of criminality among parents and carers of young teens, empower and educate girls aged 11 to 13+ to spot the techniques used by sexual predators and give them the knowledge to Block, Report, Tell someone they trust. 

It is a national campaign running for six weeks. You can find out more on the IWF website, as well as specific sites for parents and young people.